Webtrac Instructions

Online Activity Registration & Membership Renewal...Click Button when your ready to experience...

Please Note* You must have a current membership to register online.
Please read/print instructions if this is your first time using Webtrac

Logging In:

• First Time User
  If you have an existing account with the Boys & Girls Club of Fayetteville, but its your first time to the registration website, please fill in your Household ID Number* (User Name)and Last Name (Password).

*Household ID Number - On customer receipts, the Household ID Number appears in the upper left hand corner just under the Receipt #. The Household ID Number is a one-to-five digit number with no dashes or spaces.

• Trouble Signing In
  If you have an e-mail address on file, but have forgotten your login information, the Webtrac Registration system can help by filling in either the User Name or Household ID Number and then prompt you to answer two security questions (city of birth and first pet's name). If the data on file matches your response, your user name and password will be e-mailed to you.

• Contact Webtrac Help
  If you have any questions concerning Webtrac, please e-mail us at:

Membership Renewal

• Click on Search at top of page
• Click on Pass Memberships - Type Listing
• Click on Type - Adult &/or Student (we will offer Family membership renewal in the future)
• Select your membership type
• Select which person to register for that membership type
• Select "Add to Cart"
• Select "continue shopping", "view shopping cart", or "proceed to checkout"
• when done with registration select "proceed to checkout"
• you are now at the transaction screen - proceed with transaction
• we currently accept AMEX, VISA, & MC
• Click OK when done (press continue, press only once, multiple times
  may result in more than one charge)
• wait for transaction to complete
• print out receipt

Activity Registration

Click on Search at top of page
Click on Activity - "search by #", "advanced search", or "search by type"

• Click on Activity Type you want to enroll in
• Click Activity Section you want to enroll in
• Select person you want to enroll (repeat this step for each person you want to enroll)
• Click "Add to Cart"
• Select "continue shopping", "view shopping cart", or "proceed to checkout"
• when done with registration select "proceed to checkout"
• you are now at the transaction screen - proceed with transaction

Additional Features

• View Shopping History
• Reprint A Receipt
• Print A Roster
• Pay Old Balances
• Change User Name or Houshold Data